Shipping & Cancellation
Shipping Policy
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
We typically ship orders within 24 working hours of receiving it. Please allow the following number of days for receipt of your order:
- Order deliveries will be made between 7am – 9pm, Monday – Saturday.
- Domestic: 2-7 business days in Urban regions within India. (This region consists of cities and towns in India that are served by major courier companies)
The above-mentioned days are an approximation, which depends on third party logistics. Mellina Herbals is not to be held liable for delay in case of unavoidable circumstances like strikes and national calamities.
Cancellation Policy
Customer cancellation: The customer can cancel the order for the product till Mellinaherbals ship it. Orders once shipped cannot be cancelled.
Mellina Herbals cancellation: There may be certain orders that we are unable to accept and these may need to be cancelled. Some situations that may result in your order being cancelled include, non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners.